PROGRAMME RATING
5/5
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PROGRAMME DESCRIPTION
This level two program is designed to provide persons with a broad base of knowledge, practical skills, and attitudes which are fundamental and are required for obtaining/performing entry-level jobs at the workplace. The trainee will learn to fully operate at the Front Office at a high level in any business setting, with the proper attitude and public relation skills, handling of all office equipment, supplies, documents, and their safety. In addition, at the end of the programme, Level II trainees will be able to be computer literate and work diligently and efficiently. These foundational competencies are also the basis on which higher-level training programmes in the occupational area are built, and the persons who successfully complete these courses are eligible for entry into such programmes.
Course content is derived from an analysis of the duties and tasks of the trade and is designed to meet the requirements of industry and the National Council for Technical Vocational Education and Training (NCTVET). The course aims to develop the relevant knowledge, practical skills, and attitudes in training which will allow them to effectively carry out the duties of their trade.
The course is to introduce the trainee to career opportunities with Front Office Operations. It focuses on Personal Development, Trade, Professional ethics, Personal hygiene. The course will equip trainees with a high standard of skills, positive attitude, knowledge, and work ethics necessary to allow them to gain employment and progress in the Tourism, Front Office and Service Sectors.
PROGRAMME FEATURES
- Prerequisites: Tourism Front Office Level 1
- Duration: 10 Months
- Assessments: Yes
INSTRUCTOR
Karen Espat
More than ten years of teaching Tourism Front Office at Cayo CET has verified to myself my passion for working with those interested in tourism, hospitality, and front office industry. After having worked myself in this field for 20 years before teaching, I find that what moves and motivates me is the desire to instill in those who would otherwise have a different outlook on themselves and their future; a positive, hopeful self-image with self-confidence.
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